ShoreTel Maintenance Quote

"The annual maintenance and support agreement for your ShoreTel Unified Communications solution includes all software updates and upgrades, advance replacement of any failed ShoreTel appliance, telephone and remote support. As your communications technology partner, ShoreTel Dealer provides these services directly to you. The ShoreTel Dealer support team ensures that ongoing maintenance is handled efficiently and proactively. These services keep your systems up-to-date and help minimize the cost and downtime associated with unforeseen technical issues. Should a problem arise, ShoreTel Dealer will help resolve it quickly, accurately and to your satisfaction. Many technology providers rely heavily upon the vendor to provide these services. At ShoreTelDealer.com, we are capable of providing high-quality maintenance and support through our years of experience and knowledge of your communications infrastructure and business needs. Benefits of ShoreTel Dealer's maintenance and support services include: Single Point of Contact Rapid Problem Resolution Remote Support Coverage Onsite Support as Required We want to be your source for communications systems and carrier services now and in the future. We honor the manufacturer’s warranty and our labor on all systems and components."

Professional

Certified Tech Support

Recovery

Off-Site Backups

Upgrades

Any Time

Affordable

Quick Support

Maitinance

Save up to 48%

Certified

Qualified Technitions
ShoreTel Customer Satisfaction
%
Shoretel Ease of use
%
ShoreTel Administrative Manageability
%
125

ShoreTel Average $ TCO Per User

586

Avaya Average $ TCO Per User

355

Microsoft Average $ TCO Per User

125

Cisco Average $ TCO Per User

Our Services

Technology helps businesses do great things. ShoreTelDealer.com helps make it easy. Our Support solutions consistently outperform the competition on flexibility, customer satisfaction is our goal.

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Our support programs are designed to meet the needs of our customers. Our support programs go beyond standard warranty and are available in single or multi-year agreements. They are backed by our Technical Assistance Center and feature expedited equipment replacement and complete access to all software upgrades.

Support Features

  • Support 952-278-2444
  • Affordable Maitinance options
  • Off Site Backups
  • After Hours Upgrades
  • Server Monitoring
  • Access tech support 24/7

Business technology is our passion! Since 2000 ShoreTelDealer.com has been providing expert LAN/WAN, integration and custom software development services to the small and mid-sized business community. Our team is certified in ShoreTel Cloud, Premise, ECC, Mobility ect. Our focus is using these technologies and integrating them into business systems to enable efficient processes and collaboration!
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  • Call Center Integration
  • Custom Software Development
  • CRM And ERP Integrations
  • Integrations With Salesforce
  • Integrations With NetSuite
  • Integrations With MS Dynamics
  • Voice/Data Carrier Options
ShoreTelDealer.com works with the most reliable suppliers because ShoreTelDealer.com partners know happy customers are long term. A reliable supplier is one that offers a great service at a reasonable price and implements and supports that service well. ShoreTelDealer.com holds contracts with suppliers offering voice, cloud services, business internet, network services, and managed services.
  • Leading Network, UC and Cloud Brands
  • Network Engineering
  • Project Management
  • Fiber and Data Center Locators
  • Free Circuit Monitoring
  • Account Management
  • Real-time Pricing and Proposal
Revenue
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The right contact center solution can make it easy to optimize your resources, improve response times, route calls effectively, and access account data—making interactions simple for your customers and your teams. No matter what size your business, you know that customer satisfaction is tied to repeat business and your company's reputation.
  • Advanced Routing
  • Outbound Dialing Campaign
  • CRM Intergration
  • Real Time Management
  • Real Time Wall Boards Agent Statistics
  • Geographic Redundancy
  • IVR Script engine
The ShoreTel UC system was designed from the ground up to enable organizations to embrace a true enterprise-class UC strategy that is affordable and easy to manage especially across multiple sites. ShoreTel’s distributed architecture delivers unmatched reliability, scalability and manageability
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  • Native language Modules
  • Support For More Than 20 Countries
  • Round-The-Clock Technical Support
  • Single-Console Management
  • Enhanced Call Routing
  • Reduces Management overhead
  • Saves Troubleshooting Time
No matter where you go, it seems like almost everyone has a smart-phone these days which means more and more work is done out of the office and on the go. In fact, by 2020, mobile workers are expected to account for 42% of the global workforce, making it more important than ever for businesses to create a consistent mobile experience for both teams and customers.
  • Mitel Connect collaboration
  • Connect Contact Center
  • VoIP call control
  • instant messaging
  • audio and web conferencing
  • HD multipoint video
  • Meet and collaborate with any contact automatically
Revenue

Training Links

Our brilliantly simple solution was built from the ground up, making it easy to manage and use. That same philosophy applies to our End User training offerings for Mitel customers

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