ShoreTel Dealer and customer Support maintenance

About Us

At ShoreTelDealer.com we have a complete suite of offerings from basic maintenance including adds moves changes to after hours upgrades. Even without a maintenance contract you can get the assistance of our technical support staff for only $45.00 "We understand that solving communications problems isn't your business it's ours."

Professional

Certified Tech Support

Recovery

Off-Site Backups

Upgrades

Any Time

Affordable

Quick Support

Maintenance

Save up to 48%

Certified

Qualified Technicians
ShoreTel Customer Satisfaction
%
Shoretel Ease of use
%
ShoreTel Administrative Manageability
%
125

ShoreTel Average $ TCO Per User

586

Avaya Average $ TCO Per User

355

Microsoft Average $ TCO Per User

125

Cisco Average $ TCO Per User

Our Services

Technology helps businesses do great things. ShoreTelDealer.com helps make it easy. Our Support solutions consistently outperform the competition on flexibility, customer satisfaction is our goal.

Revenue
Our support programs are designed to meet the needs of our customers. Our support programs go beyond standard warranty and are available in single or multiyear agreements. They are backed by our Technical Assistance Center and feature expedited equipment replacement and complete access to all software upgrades.

Support Features

  • Support 952-278-2444
  • Affordable Maintenance options
  • Off Site Backups
  • After Hours Upgrades
  • Server Monitoring
  • Access tech support 24/7

Business technology is our passion! Since 2000 ShoreTelDealer.com has been providing expert LAN/WAN, integration and custom software development services to the small and mid-sized business community. Our team is certified in ShoreTel Cloud, Premise, ECC, Mobility ect. Our focus is using these technologies and integrating them into business systems to enable efficient processes and collaboration!
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  • Call Center Integration
  • Custom Software Development
  • CRM And ERP Integrations
  • Integrations With Salesforce
  • Integrations With NetSuite
  • Integrations With MS Dynamics
  • Voice/Data Carrier Options
ShoreTelDealer.com works with the most reliable suppliers because ShoreTelDealer.com partners know happy customers are long term. A reliable supplier is one that offers a great service at a reasonable price and implements and supports that service well. ShoreTelDealer.com holds contracts with suppliers offering voice, cloud services, business internet, network services, and managed services.
  • Leading Network, UC and Cloud Brands
  • Network Engineering
  • Project Management
  • Fiber and Data Center Locator's
  • Free Circuit Monitoring
  • Account Management
  • Real-time Pricing and Proposal
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The right contact center solution can make it easy to optimize your resources, improve response times, route calls effectively, and access account data—making interactions simple for your customers and your teams. No matter what size your business, you know that customer satisfaction is tied to repeat business and your company's reputation.
  • Advanced Routing
  • Outbound Dialing Campaign
  • CRM Integration
  • Real Time Management
  • Real Time Wall Boards Agent Statistics
  • Geographic Redundancy
  • IVR Script engine
The ShoreTel UC system was designed from the ground up to enable organizations to embrace a true enterprise-class UC strategy that is affordable and easy to manage especially across multiple sites. ShoreTel’s distributed architecture delivers unmatched reliability, scalability and manageability
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  • Native language Modules
  • Support For More Than 20 Countries
  • Round-The-Clock Technical Support
  • Single-Console Management
  • Enhanced Call Routing
  • Reduces Management overhead
  • Saves Troubleshooting Time
No matter where you go, it seems like almost everyone has a smart-phone these days which means more and more work is done out of the office and on the go. In fact, by 2020, mobile workers are expected to account for 42% of the global workforce, making it more important than ever for businesses to create a consistent mobile experience for both teams and customers.
  • Mitel Connect collaboration
  • Connect Contact Center
  • VoIP call control
  • instant messaging
  • audio and web conferencing
  • HD multipoint video
  • Meet and collaborate with any contact automatically
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Training Links

Our brilliantly simple solution was built from the ground up, making it easy to manage and use. That same philosophy applies to our End User training offerings for Mitel customers

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